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Businiess name:
ACS
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Review by:
emilie b.
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Review content:
If you want the faces and voices attached to your product to be convincing, they have to be convinced that the product is good and the employer is loyal to the employees.
ACS does neither. Now that it's aquired Livebridge, it's going to mean even more trouble for businesses that use call centers as the selection field narrows.
ACS has one of the highest turn overs of any business in the area - higher than even fast food! The difference is that when someone goes into McDonalds, they don't care what kind of a mood the cashier is in. When an ACS employee is disgruntled, it means no sale or a lost customer.
Encourage ACS to represent products and treat employees better by taking your business elsewhere.
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