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Review content:
I was interested in a BJ Properties location so I contacted them a couple times via email and telephone; however, I received no response after a couple of weeks. Luckily, I knew the owner the property and contacted them directly to let them know that I hadn’t heard from anyone from BJ Properties after a couple of attempts and suddenly, I received a response from BJ Properties.
I continued to be extremely disappointed with BJ Properties response times, etc. After many emails and phone calls sent to BJ Properties, we were approved to lease the location we were interested in. That is when the nightmare began – after an abundance of phone calls, follow-up calls, emails when no one from BJ Properties returned my call, etc., we finally moved in after having to complete 2 initial walk-throughs due to the fact that BJ Properties do not know how to manage this particular property accordingly. The owner, Frank Sinatra, is by far the worse property manager that I’ve ever had to deal with since his lack of communication is atrocious! Fortunately, the owner of the property felt the same way and dismissed BJ Properties from managing the place that we are leasing. I completely agree with the other review submitted – BJ Properties cause countless amount of unnecessary stress. I have managed properties in the past and I am utterly amazed that BJ Properties is in business since, from my experience with them; they are so unprofessional and lack the skills in basic management in any property and/or business.
The owner’s response to a bad review should not be trusted since I have experienced his way of doing business and even though it seems like he helped the tenant, I’m sure the past tenant could attest that Frank is very difficult to deal with since he does not return calls, does not keep his staff informed of decisions he has made, can’t keep track of conversations you have with him and won’t ever admit he dropped the ball when the proof is evident. He acts as if you should appreciate him actually doing his job, when in fact; the process of getting him to do his job is such a huge headache in the first place, not to mention that the problems are probably an issue in the first place because of him.
Also, the review from millman, the woman called Marie is the owner’s wife and there were so many “misunderstandings” from the owner, his wife and their staff – I could see where they would be called liars. I have leased a couple of locations in the past and kept detailed paperwork which has help me received my full deposit each time so as long as you have all your ducks a row, I encourage anyone to take BJ Properties to small claims court if they feel the management company has taken advantage of them.
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