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Businiess name:
Classic Muffler & Auto Repair
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Review by:
citysearch c.
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Review content:
CUSTOMERS BEWARE!\r
\r
CUSTOMERS BEWARE!!! This place rips people off. I decided to go to this location because they were listed on the WA state emissions list. My 2002 Toyota Camry didn't pass emissions. The check engine light was on and it turns out it was catalytic converter. I took it here to have them replace it. They charged me $589.99 for the part and over $1000.00 total for the labor and part. I'm a young women in her early 20's. I sincerely feel they totally took advantage of my age, race, and gender. About 3 yrs pass and my check engine light pops up again I take it back to them to see if the part was still under warranty and to have them read the check engine light again. They tell me the part is out of warranty and the mechanic turns off my check engine light and says he can't do a read on it if its not on. I know 100% that my check engine light was and he talk to me like I didn't know what I was talking about. Two days later the check engine light pops up again I take it to Auto Zone to have them do a free read on it because I didn't trust Classic Muffler & Auto Repair. Auto Zone read it was the catalytic converter the part #55435 only cost $234.99 and comes with a 5yr warranty. Classic charged me $589.99 for the same part and over charged me for the labor totaling over $1000.00. CLASSIC MUFFLER & AUTO REPAIR IS VERY UNPROFESSIONAL, RUDE, OVER CHARGE, AND ARE LIARS. I WOULD NOT RECOMMEND THIS PLACE TO ANYONE NOT EVEN MY WORST ENEMY. I SHOULD HAVE TRUSTED MY GUT AND TURNED AROUND THE FIRST TIME WHEN I DROVE UP TO THIS PLACE AND SAW THAT IT LOOKED LIKE A JUNK YARD.
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