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Businiess name:
Bo's Moving Company
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Review by:
citysearch c.
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Review content:
Bo's makes moving day terrible! In reading many of the previous reviews, I see that several of us had the exact same experience. It goes something like this: \r
- Book far in advance and have very friendly customer service\r
- Moving day arrives\r
- 2 hours prior to scheduled time for movers to show up, you receive ""the call""... the one that says that Bo's movers are NOT showing up. MISSY, the anti-customer service person, assures you that all is well because they hooked you up with J&Js moving\r
- You're skeptical and nervous, so you do a quick google search on J&Js. The result is an F rating on Better Business Bureau - based mainly on theft and poor customer service\r
- You return the call to MISSY, to say thanks but no thanks for the J&Js thing and ask to talk to the manager. She quickly becomes angry because she feels like she did you a favor and isn't apologetic at all. She confidently states that she is the one in charge and hangs up on your husband first and then you. \r
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Our moving day actually turned into the next day, because no one will book you at 2pm on a Thursday. Our moving nightmare ended up well because a great company with an A+ BBB rating came through for us the next day - ""On the Move"" moving company. \r
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The reason why I wanted to use a moving company was to make something stressful - moving - less stressful. If this is why you use a moving company, then don't use Bo's. You will be very, very disappointed.
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