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Businiess name:
Trilogy Kitchens & Remodeling, Inc.
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Review by:
citysearch c.
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Review content:
Loved Megan, didn't love (or even like) Tricia. Tricia is unfriendly, rude even, and not terribly helpful. I'd love to go back and work with Megan but to be honest, I'm too afraid of Tricia. She seemed bored and annoyed by my questions and almost angry when I didn't see the point she was trying (but often unable) to articulate. When I walked in for our appointment she was standing there with her arms folded, watching me. No one else in the store. After a long, uncomfortable silence I finally said ""Hi, I'm Cece"". And she just stood there with her arms folded and said ""I know"". Uh, ok, off to a nice, friendly start. I went to Trilogy (as opposed to say, Home Depot) because I wanted someone with experience. But when I sat with Tricia she basically just asked me ""What cabinet do you want here?"", ""Do you want a drawer or a shelf here?"". That's what they do at Home Depot. When I go to a boutique design firm I want you to give me ideas and suggestions for the space, not just wait for me to come up with the ideas. And get this, after spending an hour working on the kitchen design I happened to ask about another cabinet line they carried. Tricia said ""Oh yeah, that would probably be even better quality and value than the one you picked"". Really? You couldn't have suggested that before we spent and hour working on the other cabinet line?!? But Tricia was cocky, even rolling her eyes when I asked a question or didn't understand what she was trying (again, not very articulately) to explain. She's not very polished, that's for sure. So only 1 star for Tricia's rude, disinterested, and less than helpful attitude. I refuse to ever work with her. Sorry Megan!
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