Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Crystal Crystal Carpet Care
|
|
Review by:
citysearch c.
|
|
Review content:
Technician was very courteous and explained everything well. The quality of product used on the carpet seemed to possibly be lacking.
RESPONSE FROM Crystal Crystal Carpet Care:
Thanks so much for review. Customer was moving into a new home. Super. We spoke with customer at end of service and explained that previous own had discolored carpet in family room (light yellow rectangular dye discoloration) and in dining room (red furniture lacquer from dining table legs). Explained that nylon carpet will take readily accept dyes are permanent color change (like dying your hair). Call customer after his post here. He stated that he was happy, but hoped the color discolorations would come out.
The unfortunate fact is dyes or pigmented stains can only be removed at high pH levels (bleaching), which removes all color.
Pigmented stains are discolorations, which actually means the carpet is not soiled. It is a different color(in spots and areas).
Customer stated during phone call that he was happy and understood that there was nothing we or anyone could do to correct the discoloration caused by the previous owner - unless he was open to the idea of having all the color in the carpet bleached out (and re-dyed).
Enjoy your new home.
And thanks again for the review.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|