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Review content:
I've had good experiences at Douglas J., but today...well, not so much.
I have long brown hair, no layers, and I'm growing my bangs out. I'm 14, so I had my dad call to get me an appointment. I decided to get 2 inches cut off to get rid of my ""dead ends"" that had been bugging me lately. My dad and I just made it on time for my 3:30pm appointment today, when we waited about 5-10 minutes for my student stylist to come and get me. They were kind enough again, as usual, to offer my dad and I a coffee or tea, in which I got tea (it tasted pretty good.) They treat you nicely there, and the service is good.
My stylist was different. My student I was paired with was Alexis L., who introduced herself as Lexi. She seemed like a fairly nice girl, but for some odd reason, she seemed to be quite rude to me. Many times she regarded on the length of my hair (which is a couple good inches below my middle back), and was even rude, or rather snotty, about the way I part my hair considering I’m growing my bangs out. Off course, she gave me the “Aveda Product Rundown”, where she told me all the products she was using on my hair about 5 times. The teacher, or instructor of Lexi came over during that time, in which she asked me as few questions, one of them being of I made my appointments. I responded saying my dad did, also adding in the fact I AM 14, therefore hoping they would get the point I am unable to buy all of their expensive products I don’t really need. Luckily, she did. Her judgment of 2 inches was COMPLETELY OFF, showing me, thank God, with her fingers how much she would take off. Her idea was about 4 inches, and I politely showed her I didn’t want that much and I ended up only wanting an inch (which was really 2 inches). When washing my hair, I felt that she was very rough with it sometimes, and seemed like she didn’t give a damn. She had me stand up so she could cut my hair, as my stylist last time did. (Last time, I had a very nice man cut my hair, perfect, no questions asked, and blow dried it all really nicely. I appreciated the fact he was very nice to me and cared about making my hair look lovely.)
Worst of all, when it was time to blow dry my hair, 2 STYLISTS did it. Okay, I’m aware my hair is long and thick, but DO I REALLY NEED 2 STYLISTS TO BLOW DRY MY HAIR WHEN I DO THE DAMN THING MYSELF AT HOME? They were nice to each other, but were also rude to me. They said my hair was very pretty and such, which I said “Thank you” happily, but when blow drying it, my stylist Lexi made another bitchy remark on my parting of my hair saying, “This is how she parts her hair.” The hell? IT’S MY HAIR, I’LL PART IT ANY DAMN WAY I WANT. When they were done, my hair wasn’t even fully dry in the back. And it was uneven, which Lexi said it was because I had more hair on one side than the other. Yeah, sure. Whatever. In the end, she told me to have a good weekend, and she even had the nerve to give me her card. Like I’ll want her service again with that attitude.
In the end, I am satisfied with my hair cut now that the split and “dead ends” are gone. Douglas J. is a nice place to get your hair cut, but sometimes the stylist can be simply rude or really nice. You never know.
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