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Businiess name:
Douglas J Aveda Institute
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Review by:
citysearch c.
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Review content:
If your seeking a salon, DO NOT walk into Douglas J. Yes, you will hear that this is ""the greatest"" place to go....but that is far from the truth. If you enjoy getting services in a ""sweat shop"" atmoshphere then this may be the place for you. I ended up waiting 20 minutes to have my service completed only to find out that they schedule appointments every 45 minutes. I realized at that point that I am only a number to Douglas J. I truly feel sorry for the employees and can only imagine what they must deal with to work there. My time and money is worth more than that. The worst part is that when you hate your service the manager treats you as if you 5 years old. Services are expensive at this corporation and completely not worth it. Although most corporations are too big and rarely do you get good service. I truly found the manager, Karen of the East Lansing Exchange to be very unprofessional. You could tell that she had never held any responsibility like that. From talking with Karen I realized that they are so willing to keep you as a client that they will stoop to any level. Karen was very cold umprofessional and caught off guard when approached. I absolutly will NEVER go back to any location and would advise you to support the many other small salons who are being pushed out by Douglas J. When I have voiced my opinion (which I do a lot) I have heard an overwhelmingly large amount who agree with me. Save your time and money and go somewhere else. Douglas J is NOT WORTH IT.
Pros: Absolutly none..
Cons: Everytthing about the place is a con
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