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Businiess name:
Talbott, James, DVM Belle Forest Animal Hospital
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Review by:
citysearch c.
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Review content:
I was warned about the unethical practices of this clinic, yet I had to learn the hard way myself. My dog was given way too much medication (against my knowledge until I requested a copy of the records) when I was boarding him, to the point of his being violently ill before they discovered their mistake. They have repeatedly administered services that I did not request, or that I directly told them not to do, and then charged me for them. On my last visit, I was quoted one price for my visit, and when I came to pick up my dog, was charged nearly double the quoted amount! When I left him there for the day, I specifically asked them to call me before they did anything other than what the appointment was for, yet they did not call and they did extra procedures anyway. I have been trying to resolve this issue with them for weeks, and Dr. Brasher told me on the phone that she would refund the difference in the quoted price and the price I was charged, yet she then sent me a letter stating that she would not refund my money. She told me to go to another Vet if I wasn't happy. I requested medical records for all of my pets and she did not send them. I had to call the manufacturer of a medication they applied and was told that the method they used was ineffective the way they applied it, yet Dr. Brasher told me that the manufacturer was wrong! The manufacturer knows more about their product than the clinic, yet Dr. Brasher continues to stand behind their improper procedures. I strongly encourage anyone who is considering using this clinic to go elsewhere! They are clearly not concerned with the well-being of our pets over the money they can swindle out of you.
Cons: overpricing, rude staff, improper grooming procedures
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