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Businiess name:
Jugo Designs Inc
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Review by:
citysearch c.
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Review content:
These people are CROOKS Do not order from them!\r
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I have never felt compelled to right a review before, but my experience with Jugo has been so terrible I feel like I need to warn others.\r
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I ordered a couch from Jugo on April 7, 2013. I spoke with Georg, the owner, the next day and he confirmed the item was in stock and that it would ship within 10 days. Over the course of the next several weeks I was given several expected arrival dates by Georg but the couch never showed up. After a long and frustrating experience trying to track it down, I finally moved to cancel my order on May 8. I was told I would receive a refund within 2 business days. 1 week later, I still had not received a refund. I was told by Georg that it was just processed and would be available within 2 more business days. It is now May 23 and I have still not received a reimbursement nor have I received any further communication from Georg.\r
Working with Jugo has been one of the worst consumer experiences of my life. I ended up having to file a complaint with the BBB in order to get refunded.\r
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I have email documentation of this entire terrible experience. It is unfortunate that people like Jugo take advantage of consumers. They owe my over $2K.\r
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