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Businiess name:
Hercules Towing Services
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Review by:
citysearch c.
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Review content:
I called Hercules Towing earlier today because my car wouldn't start. In my car, the battery is in the trunk under a removable access panel but the owner's manual instructs you to jump start the car using two remote terminals under the hood. I had already tried to jump start the car using the remote terminals to no avail so I assumed that there was a problem with my starter. When I called Hercules and explained the problem, off the top of his head, the person I spoke with knew about my car's unusual battery configuration and told me that because of the weird set-up, it was extremely difficult to jump start my car using the remote terminals under the hood. Before I spent a bunch of money on towing and having my car looked at by a mechanic, the employee suggested that I should try to jump start my car by connecting the cables directly to the battery in the trunk (contrary to what the owner's nick said). The guy even went so far as to walk me through how to remove the access panel. Sure enough, his advice was right on the money and my car started right up.\r
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Rather than tow my car needlessly and pocket my money, the employee spent 15 minutes on the phone with me explaining a way for me to avoid having to use his company in the first place. Needless to say, I'm thrilled. Hercules really went above and beyond. I will be recommending this company to anyone that will listen and when my car inevitably breaks down again, I will definitely go with Hercules.
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