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Businiess name:
Club USA Fitness
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Review by:
citysearch c.
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Review content:
HORRIBLE PLACE TO GO!!! I would NEVER sign a contract with CLUB USA!! I signed a 6 month contract and moved 3 months after I signed up only going about 1 month which whatever I signed it and so I paid for it. We came in to pay it completely off so our contract was fulfilled and told them that we wanted it canceled as we moved and had not used the gym since before Christmas. The lady took our money and never told us that they would continue to draft our account unless we sent a cancellation notice via certified snail mail! I called after I found out that they took more money from us and over drafted my account and Michelle was extremely rude and said she wouldn't help me. Then she told us we had to email her to cancel. There is no where on the contract that states we have to email to cancel. We were told it was canceled when we paid it in full before the contract expired. DO NOT GO THERE THE CUSTOMER SERVICE IS TERRIBLE & THEY DON'T KEEP THE PLACE CLEAN!!
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