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Businiess name:
Concord Mitsubishi
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Review by:
citysearch c.
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Review content:
I am another who will admit that I am credit-challenged, due to a recent bankruptcy, as 2009 was a horrible year. However, when I went on websites shopping for auto loans geared to people with bankruptcies, I get a call back from Concord Mitsubishi. Their sales guy touted how great he is at getting this type loan done, etc. Okay, cool. I went in with eyes wide open about interest rates, down, etc. \r
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After a week of game playing, I backed out and was going to take over payments on my brother-in-law's car. Until he told me that his payments were $725. OUCH. Okay, back to Concord Mitsubishi. Sales dude assured me that everything was approved on the same down payment schedule, and we would do a Borrowed Car Agreement for a few weeks until the discharge papers arrived. On Thursday, the day scheduled , I arrive by taxi to pick up the vehicle. Of course, sales dude is off that day and his partner looks very uncomfortable. He leaves for a few and then comes back and tells me we CAN'T do the BCA unless I put down $2500 on the spot. Never mind that they already have a down payment that was supposedly refunded to me, but wasn't. Needless to say, I hate being lied to, so I asked to be dropped at BART. I really felt bad for sales dude's partner. He at least had the good grace to be embarrassed about the situation.\r
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I already knew when I walked in that day that I was being lied to, as sales dude had told me that he took the vehicle off the sales lot and put it on the rooftop parking area so it wouldn't be shown. It was in the same spot it was at the time we first looked at it.\r
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Fortunately, I was approved at two other dealerships and are picking up a vehicle today. You get one chance to burn me..Concord Mitsubishi used up that chance. \r
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One thing that do if you split the down payment that is a bit disconcerting is that you write them a check AND they make a copy of your debit card. They don't run the check in, they debit your card instead. What's up with that?\r
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P.S. STILL no refund on my down payment. If you are going to swipe a debit card for refund, it should be online when you do so.
Pros: Pros all right..Professional liars.
Cons: See above
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