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Businiess name:
Crib 4 Life
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Review by:
citysearch c.
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Review content:
I don't even know where to begin. My experience purchasing this furniture has been nothing short of a nightmare. Jim the manager is the absolute worst. He's rude and condescending and treats you like trash. I ordered my furniture 3 months ago and was promised it would be here in ""2 weeks"". Needless to say it was delayed. No courtesy phone call from Jim letting us know that it would be late. I had to follow up with him. And the nerve of me for doing so!!! How dare I question where my $2,000 purchase was!! Jim did nothing but talk over me and deflect responsibility. I got one excuse after another. Weather, sickness of the delivery drivers, back order...you name it, I heard it. Finally......my furniture shows up...weeks later. Thank God! I was so excited to get it and finish my nursery and also to be rid of Jim forever. But guess what...it was damaged. Yep, damaged. You can only imagine my disappointment. Primarily because I knew what I was up against. I had to deal with Jim. Back to the damage on the furniture...Now, had I purchased this furniture from a thrift store, I'd expect dings and scratches, but when you pay a decent amount of money for brand new furniture and it arrives scuffed and busted, with WET touch up paint that doesn't even match the furniture...it's upsetting to say the least. I call Jim who of course dumps me into the lap of Baby's Dream - the furniture manufacturer. See, Jim's gotten paid on my furniture order and now he has no interest in helping me. That's obvious. Baby's Dream says they'll order me a replacement but it's on back order for a month. Of course it is. PS - Did I mention that my glider still hasn't arrived?? It's only been 2 months. In the meantime the Baby's Dream representative leaves the company and my furniture issue falls into oblivion. I contact Jim. As predicatable as ever, he gives me nothing but a bunch of excuses peppered with an attitude. Bottom line: Skip the headache. Buy somewhere else. And most importantly, avoid Jim and his sleazy, salesman promises. If I could give this place a 0 star rating I would...but it forced me to give at least 1 star
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