Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Pearson Mazda
|
|
Review by:
citysearch c.
|
|
Review content:
Used Car Purchase
1) Wrong 2nd Key and Fob Given - I am 80+ miles away. Discovered next day - I had the keys to another vehicle on the lot.
2) Crack in windshield discovered on drive home - price labeling and decals on windshield during test drive concealing the area.
3) Tags & Registration - my instructions not followed. I wanted 30 day tags and would transfer my old tags from another vehicle that I had just renewed. Dealership set up new tags and charged me I discovered later. I paid in full - cash/check for the car. Dealership waited to submit paperwork & pay DMV until very last minute - resulting in my temporary tags almost expiring while waiting on my title and new tags that I did not ask for.
4) Wrote a letter to dealership explaining my frustrations with entire matter. No response for well over 30 days - I called dealership. Each issue above took several calls to get some action or answers. Salesperson no longer there. Mr. Pearson is now to assist and my letter is found. Did not seem to be concerned that this was far from a smooth purchase & transaction - asked me what I felt he should do about it? Some of my expenses for new windshield, lost dollars to DMV, and shipping for incorrect keys I was reimbursed for - but not all of it.
Car has been great - no issues at all.
I manage a business and work retail - in the midst of the general public daily. I don't expect something for nothing & it's not a perfect world - but I have had far less hassles buying a vehicle from an individual verses with this dealership.
My in-laws purchased from Pearson Honda and recommended Pearson dealerships to me. Their experience was better - sorry but I cannot recommend.
I love vehicles and trade often. Nine vehicles maintained in our household right now - Pearson Mazda wish it had been better.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|