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Businiess name:
Car Doctor
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Review by:
citysearch c.
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Review content:
I took my car to the Car Doctor at 193 W. Idaho Springs Drive in Pueblo, CO last week and had the worst car repair experience of my life. I was given three estimated times of when my car was to be ready for me to pick up. Each time when I either called or arrived to claim my car it was not ready. I really would have appreciated a call to inform me that there was going to be a delay, but no call was made from Car Doctor. I was hoping their quality of work was going to be better than their customer service. I was sadly wrong.
When I finally retrieved my car, three days after Car Doctors first estimated completion date, I began driving my car home. Before I completed this 10 mile drive, I began to hear severe noises coming from under the front end of my car. I had just spent over $2000 at Car Doctor to repair/replace my brakes, shocks, struts, alignment and tires, and now my car is barely drivable.
The next morning, I drove my car to another repair shop in Pueblo to fix what Car Doctor had done to my car. My car made so much noise on the way to this repair shop that I was surprised that I made it. $40 more dollars and my car is running nicely again. Car Doctor did not tighten the sway bars in my car during their repair job.
I will never take my car to any Car Doctor again!
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