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Businiess name:
Greendot Corp
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Review by:
citysearch c.
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Review content:
Yea so found out i got an early amended tax return was deposited into my account. So to my surprise i couldnt use my card to buy anything when i knew i had more than $2000 on it. Called to find out what was wrong and was told had a block on account because i had to confirm that the deposit was supposed to go onto the card. I sent in a copy of my Drivers License, soc. sec. card, a letter stating it was my return and i wanted it into my account, and even a letter from the irs stating that i was recieving a return that was equal to the deposit. Was told 10 business days i would recieve a call from the investigation office. Its been 10 days. I called earlier and the guy said he'ld send a reminder about the call. Then at the end of the night i had to call again because i never recieved a call. was told by the supervisor that she'll put in a service call to the investigation office and that they should get back to me within the next 1-3 days, and also she put in a service call from the corporate office which should come by thursday between 11-12. They;ve had my money over 3 weeks now and im still being told to wait longer. I;m done with these people.
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