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Businiess name:
Fort Worth Grass & Stone
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Review by:
citysearch c.
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Review content:
STAY AWAY UNLESS YOU WANT FAULTY GRASS, LIKE BEING TALKED DOWN TO, AND DEALING WITH SOMEONE THAT TAKES NO RESPONSIBILITY. I recently bought a pallet of grass from Fort Worth Grass & Stone. It arrived covered in snow mold (a fungus) and promptly turned brown and dried up withing 24 hours of putting it on the ground. I called to get it replaced or my money refunded. Phone calls weren't returned until I threatened to file on my card to dispute the transaction. The owner finally called back, told me that I was stupid, should get a clue, that he had too many problems to deal with one measly pallet of grass but would not pick up the faulty grass and would not refund my money. Do not ever use them for your yard. It was one of the worst customer service experiences I've ever had.
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