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Businiess name:
Central Heating and Air Conditioning
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Review by:
citysearch c.
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Review content:
I have used Central Heating and Air for quite a few years. They installed a new furnace several years ago and I have had a maintenance contract with them until this year. Several years ago I had my mainenance service performed by Lee who was great and did many things that none of the service men had done before. Lee told me what he did was general service maintenance. So I became concerned that the maintenance I was receiving was less than it should be. Several weeks ago I had maintenance service performed. The service man was very unfriendly. He played a game on his cell phone for a half an hour while he was outside supposedly servicing my furnance in the crawlspace. I contacted Central Heating about my concerns. I spoke to Melanie and told her what happened . She told me the Cutomer Service Manager would call me the next day. I have not heard from anyone...\r
Central Heating and Air Conditioning staff have worked very hard to win my trust of them. I am feeling much better about this company with effort they have made. I have a very good service service man now and the communication from the company has been excellent. I will continue to use them for my service needs.\r
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