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Businiess name:
Renttoday.us
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Review by:
citysearch c.
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Review content:
My boyfriend contacted the company about the listing we had seen on Craigslist and was referred to Artin. When they went to see the listing, Artin was friendly and throughout the process of us moving he was very easy to contact and answered our questions. It is a smaller company that hasn't been around as long as some other property management companies, so there are pros and cons that come with that. While we were making the decision to rent, Artin was always available to answer the questions/concerns we had and made the move easy for us. One thing I would say is that I wish they had more information on the property prior to showing it. Of course, we looked at the condo only a few days after they had started listing it so it was still relatively new. Because of that Artin had to keep going back and forth between the owner and us, so I think the process would have gone just a little bit faster if he had the information on-hand as soon as they started showing it.
Now that we're moved in, we have a couple of maintenance issues (minor, part of a place being lived-in for awhile). Artin explained to us when we signed the lease that any repairs that we found during the first 3 days of ownership would be taken care of by the RentToday and we would be contacted by the company in a few days. Still waiting to be contacted (at time review was written it had been about 4-5 business days), and that is probably the only thing I think will be a problem. Because any maintenance issues goes through the property management company and not an individual property manager, we may be living with some needed repairs for longer than if we had an individual manager we could speak to.
So like I said, pros and cons but we are ecstatic with our place. It was exactly how they presented it (no unwanted surprises so far!) and we couldn't have been happier with Artin. I would definitely recommend this company to friends and family, so they need to get more listings!!
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