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Businiess name:
Cress Kitchen & Bath
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Review by:
citysearch c.
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Review content:
This company claims to be family-owned and in business for many years, but they give new meaning to the term ""unprofessional."" We used them for a $65,000 kitchen remodel, and have regretted it ever since. There was no general contractor on the job, so my husband constantly had to leave work to come home and let various subcontractors in to complete work. They took a lot longer than their estimated time frame, and have left various parts of the kitchen unfinished and not returned our calls to come correct the problems. The kitchen designer has not seen the finished product, nor anyone else from the company other than the cabinet installer. They also damaged our dishwasher while installing it, thus rendering it useless because the metal on the door is torn on the inside from a crowbar being used to squeeze it into place. They did begrudgingly credit us the amount for the dishwasher, but are now sending us bills for interest since we withheld the amount of the dishwasher from our last payment. Would not recommend and would NEVER use again!
Pros: Cabinet installer did a nice job
Cons: Terrible customer service during and after the sale
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