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Businiess name:
Babies R US
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Review by:
citysearch c.
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Review content:
I purchased a Sharp 13\" LCD TV, took it home, and experienced poor picture quality. I took the TV back the very next day, with receipt, and was pointed to the return policy that states that electronics can be returned only for a replacement product. Never before having shopped for electronics where the store will not refund if quality is poor, I did not think to look at the back of the receipt to check the store\'s return policy. The manager stated there was nothing he could do, called customer support, and let me talk to a support representative. That person agreed that the policy is absurd, but would not do anything for me. I had no alternative but to keep the TV. This is one of the strangest electronics returns policies I have ever run in to. I do not think that customers should be expected to somehow think to see if a company has a bizarre policy prior to making a purchase.
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