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Businiess name:
Moving Right Along
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Review by:
citysearch c.
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Review content:
I don't like to give 5 stars. Nobody's perfect. But then, I tried to think of what they could have done better, and I was stumped. I moved from Manhattan to a tiny town in northern CT. Timothy was the guy in the office who came out to give me an estimate. I was about to turn over everything I owned to a team of people I wouldn't meet until moving day - when it was too late to do anything about it, so I asked endless questions. What about the second stop at my Queens storage? How would they handle my expensive home theater. Every day I had more questions. I wanted to see the agreement forms I would have to sign, and I wanted to see them before moving day. Timothy never got impatient. He answered everything until I ran out of questions. (I was looking at other movers at the time, and they weren't so patient.)
On moving day, my team was Joe, Verneal and Jose. They didn't work like co-workers. They worked like brothers. They were fast, but gentle with the breakables. Here, at the other end, there's not a scuff on my leather sofa, and not a scratch on my CD cabinet which already had one door off it's hinges. They took apart my Ethan Allen king bed and reassembled it in my new home. No scratches, no damage of any kind.
Driving on the highway, their truck blew a tire. When they called me, I had visions of all my possessions scattered all over I-95, but there was no damage to my stuff. The truck arrived at my new location an hour and a half late, but they didn't charge me for the time it took to have the tire fixed. The estimate was ten hours for the labor. They finished in 8 1/2 hours, and beat the $ estimate by 15.
I'm sure there was something they could have done better, but I just can't think of it yet. If I do think of it, I'll come back and lower the rating to 4 stars, but don't hold your breath.
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