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Businiess name:
Falletta's Restaurant
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Review by:
citysearch c.
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Review content:
HORRIBLE SERVICE!\r
My husband and I made reservations for a Saturday evening at 8pm, the host took forever to greet us and tried to seat us in a banquet area full of screaming children. We asked for another table (there were plenty in the main dining room), we waited 30 minutes for another table. After we were seated, we brought our drinks with us and sat and waited for almost 10 minutes for our server to come over. We ordered our drinks and food since we sat so long. When the server returned with our drinks, he took my wine glass and poured the remaining approx. 4 tablespoons of wine from my current drink into the new wine glass and took my old glass. This is a HUGE violation of wine etiquette 101. He never asked if it was the same and you never mix in case it's a new bottle. My husband asked for a glass with his beer (no Italian beers on the list at an Italian restaurant!). The server stated he would get it right away; he never returned! My husband took an empty water glass from a neighboring table. Another person brought over 2 rolls, by this time it's 9pm (an hour after we arrived). We waited and waited and by 920 when our bread was long gone and our server never returned with our dinner salads, the glass or the appetizer we ordered, in sheer disgust, my husband threw 20 dollars on the table for the drinks and we left! We were thoroughly disgusted with the whole experience and will never return!
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