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Businiess name:
Vca West Coast Specialty & Emergency Animal Hospital
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Review by:
citysearch c.
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Review content:
DO NOT TAKE YOUR PET TO THIS HOSPITAL!!!! My friend took her puppy to this place yesterday. When she called ahead, she let them know he was lethargic, having severe tremors and at time was completely non responsive. They told her as long as she was there by 3:00p.m. they would treat him. She was there by 2:45. They examined him, put in an I. V, gave her a fluids bag and told her they were now closed, she would have to take her puppy to another hospital. She was told by this establishment that they often referred people to this other hospital and they would be expecting her, and that this other hospital would use the fluid bag and I.V that they provided. When she arrived at this other hospital, they had no idea she was coming and refused to use the I. V. and fluid bag provided.\r
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When my friend called All Care today to complain about the treatment Charlie received yesterday she was told that they didn't have the staff to work after hours and that he wasn't stabilized enough to remain at their facility. Amazing!!! This is a supposed animal hospital...and add to that the fact he wasn't stabilized enough to remain there, but he WAS stabilized enough to be moved to another hospital??? The staff there was completely unsympathetic and refused to refund her any portion of the money she paid them - for nothing!!! All they wanted was to close up and end their work day.
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