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Businiess name:
Vca West Coast Specialty & Emergency Animal Hospital
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Review by:
citysearch c.
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Review content:
AVOID AVOID AVOID! \r
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my cat had a blockage which was nothing new since he had one a year ago and i knew it could come back at any time. he blocked again and i rushed him to my vet where he stayed for two days, they removed the catheter and he immediately blocked again so my vet recommended i get the pu surgery. i was hesitant but had no other choice so my vet recommended i go to vca all care asap from my vet so my baby boy could get his surgery. i didn't know that when i dropped him off i'd never see him again!\r
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they took him back and i figured it would be pricey, my vet said around $2500. ok, i can live with that, my animals are like children to me, i would do anything for them. and that's what all care knows...they pray on the emotions of pet owners for $$$. i was taken into a room and quoted $4500, that was the lowest it would be. i was shocked but said ok, he needed it asap and i couldn't find anyone else to do it right away. mind you that my vet had taken numerous blood samples and tests and i brought all the paperwork with me, there was nothing unusual so everything should have gone ok. they did the surgery the next day and called me to tell me everything had gone well and my baby was recovering. while i was at work i kept getting call after call from them telling me that he is getting worse by the hour. they did a blood transfusion and all of a sudden he went from a super healthy kitty to anemic and killing his own blood cells. i was so paranoid and stressed i couldn't work. he was hanging on throughout the night then i get a call from dr bonaparte and she tells me he can't breathe and they want to put him in a hyperbaric chamber for $100 an hour. i'm bawling at this point freaked out that i will never see my baby again. he was hanging on by a thread and i decided to have him put down because they said we were just prolonging things and he wouldn't make it. this was on 8/15/12 and i still can't think or talk about it without crying. i miss my cat so much, he was only 6 years old and they claim he had a heart condition. funny...he was never sick in his entire life except one other blockage.\r
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what REALLY pisses me off about this stupid place is how much they RAPE YOU in charges. as i look at my itemized copy of charges, i see that they charged me $24.00 FOR SURGERY GLOVES!!!!!! WHAT THE HECK!? why the hell am i paying for your stupid gloves!? there is an admission fee of $17.60, $60 euthanasia fee (YOU COULDN'T PUT HIM DOWN FOR FREE FOR ME!?), .50 for 5 cotton swabs, on top of $6679 of other charges. they won't even let you get service until you give a full deposit of the lowest estimate ($4500 for me).\r
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I WILL NEVER COME HERE AGAIN! in fact, i will make it my life's work to tell everyone i know to never ever come to this death trap. i've called twice to talk to the financial dept and they never call me back! this place is extremely expensive and unsympathetic. PLEASE do not come here, i can't believe my vet would recommend this awful place. go ANYWHERE ELSE!
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