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Businiess name:
Keystone Ford
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Review by:
citysearch c.
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Review content:
Initially, my husband and I were very happy with our Ford experience! They did what they could to get us in a car we love and they treated us well when we got it. However, since then we have had issues when servicing our vehicle and they try to treat me like an idiot because I'm a female! So here's my first tip Ford...don't assume someone doesn't know anything about cars because they are a WOMAN! My next issue came in when we were planning on trading in our vehicle for a newer one with better gas mileage. They told us when we purchased our first vehicle that after 1.5 years of on-time payments, you should be able to come back,trade in this vehicle for anything you want, get better payments and get financed no problem. However, when we did that, then they couldn't get us the best financing that they promised and our payments would have been even higher so we passed. So I guess my next tip is to be honest with your customers and stop trying to screw them over to make a sale because I guarantee we won't be back when we purchase our next vehicle.
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