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Businiess name:
Maricopa Animal Hospital
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Review by:
citysearch c.
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Review content:
SSSSOOOO Misleading. Took my dog in for a bladder infection and was given medication, enough for 2 weeks. Dr. Anderson said he would need to be checked again in 2 weeks, I told her I have Multiple Sclerosis and am on disability, how much would that cost. She replied, A recheck is free, we are not here to rob people, but just to take care of their pets. I made the appt. for the day the pills ran out, but no doctor was in so the vet tech, (nasty old redhead), took my dog in the back and took the test. Proceeded to tell me I owed $32.00. I told her Dr. Anderson said the recheck was to be free. She said a recheck is for the Dr. to see the dog, but the lab work for the urinalysis cost $32. I said - No vet has seen him today. I left. That was on a Wednesday. I waited all day Thursday for a call with the results of the test, no call. At 4 pm on Thursday I called and asked to speak to Dr. Anderson. No call. Friday morning I called again and asked to speak to Dr. Anderson, the vet tech again came to the phone and said the bladder infection is not gone and he needs more meds. I said fine but I need to speak to the Dr. about other things. In that case I was told I needed to make an appt. I asked why she could not call me Wed. or Thurs. No answer. I made an appt, for 3:30 on Friday, was angry and hung up the phone. When I arrived at 3:30 I was told my appt. had been given to someone else because they were not sure I would show up. Of course I was off the wall angry, My dog has been off the anti-biotic now 3 days. Does the Dr. think she is God and does not have to talk to anyone on the phone? You have to make an appt. to talk to her? Then they cancel it? Do they think it is easy for someone with MS to get in and out of a car carrying a dog in a crate. They threatened to call the police on me if I did not leave. I wanted to get my records to bring to a new vet so I did not have to pay for retesting. They kept picking up the phone threatening to call the police, and then said, you still owe the $32 for the lab tests. So I left. Unreal. They care about pets or money? My dog still has been 3 days without antibiotic. VERY MEAN PEOPLE!!
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