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Businiess name:
Japanese Specialists Auto
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Review by:
citysearch c.
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Review content:
The most insulting and disappointing customer serice experience I have ever encountered from a local business from the owner himself. Kind of thing that news channels go under cover to out business that practice this way. I guarantee that had I been a man,Mr.Randy Brown would not have treated me or spoken to me in the he had. Yes they replaced to parts that were damaged,but they did not fix the problem that had caused them to be damaged and because he wouldn't take the time or acknowledge that's all I was trying to accomplish with his auto repair shop, the car is still not fixed properly (concerning me that it may do more damage to other parts)and experiencing new ones. They didnt even fill the windshield washer fluid even though I paid for an oil change as well.He was rude,insulting,condesending,arogant and in the end when I asked if he was the owner or who would I complain to about his demeaner he told me if I had anything to say ""I should get on my knees""!!!!!
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