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Businiess name:
American Comfort Experts
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Review by:
citysearch c.
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Review content:
Never have I used a company with customer service as awesome as ACE! From the very first encounter with Doug, there was never a doubt in my mind ACE was the company I wanted to do business with. Our A/C finally broke down for good so we needed a new system. After comparing companies and pricing, the best value was without question ACE. In less than an hour after signing the agreement, Ryan came with two temporary a/c units were on the way to our home for us to use (free of charge) until the new system could be installed. He quickly set the units up, made sure they were working correctly and showed us how to operate them. Now THAT'S service!\r
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Christi (such a pleasant person) called the next morning and set up our install to our satisfaction. Manny and DeWayne showed up early for the new a/c unit install, took great care in every aspect and were both so very nice and courteous. Both were very patient and explained how everything worked and left without a trace of them having been there other than a new unit that was heaven sent. This morning, (three days after the install) Tracy came and inspected every aspect of the unit to insure a proper job had been done with the install. \r
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I can't say enough good things about this company. They gave us everything up front and in writing. The best part is, they HONOR everything they say! Thanks Doug and crew.
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