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Businiess name:
Four Seasons Dental Spa
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Review by:
citysearch c.
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Review content:
Today I went in for a routine dental exam and consultation to have my mercury fillings removed and replaced with a composite filling. I was greeted promptly and offered oxygenated water from the spa. I waited approximately 5 minutes after turning in my paperwork before the assistant called me to follow her to my room. A full set of xrays were taken and after this I was immediately greeted by Dr. Wright. I could tell right away he had a great sense of humor and a bit of sarcasm which lightened my anxiety. I was informed of the issues I had in detail and I was impressed with how patient and willing he was to explain and educate me and asking if I had any further questions. I needed 3 different procedures, wisdom teeth pulled, mercury fillings removed and replaced and deep cleaning/scaling. Debbie came in to explain the breakdown of the costs versus the insurance payout. Once she and I began to talk I explained to her the urgency I felt in removing my mercury fillings. She was so sympathetic and spent time in allowing me to choose what I felt was a priority for me and she agree that we should get started on that first. She carefully explained all my options for payment and was willing to work with me on what I could do in terms of a payment plan. She asked me when I had last eaten to make sure I wouldn't be taking the charcoal pills on an empty stomach, when I explained that I had fasted for over 24 hours before, she hunted down some pudding in their refrigerator and lead me to the spa area to eat and gave me more oxygenated water. For about 7-8 minutes, Debbie and I chatted about my health issues and how I believe they have been related to the mercury fillings. She and I exchanged stories and then went back to the room to start the procedure. I was confident I was in good caring hands!!! I was still nervous, however. I can recall the horrible pain I was submitted to when the mercury fillings were put in and the last deep cleaning/scaling I had done. Dr. Wright assured me that he would do his best to make sure I was comfortable. The first anesthesia injection on the right side took, the left side took 4 attempts before I was numb enough to be able to procede, but he had already put the topical numbing gel so I didnt really feel the injections. He provided the nitrous oxide, and all the preventative procedures possible for removing the mercury fillings. He was very quick!!! By the time we got to the left side I didnt need the nitrous anymore because the anxiety was gone and I couldn't feel any pain. I had 6 different fillings removed and replaced. I am so grateful for having found Dr. Wright and Debbie! I am actually looking forward to having my deep scaling and wisdom teeth removed now as I can trust them to care about me as a person and not just another patient. One of the other things I noticed while I was there was that Debbie actually greeted some of the ladies in the waiting area by name, I suspect they were repeat clients. This was impressive. But to top it all of, I was most impressed when I received a phone call a few hours after leaving the office from Debbie. She wanted to check up on me and make sure I was doing okay and let me know she was hoping and praying that my health issue would clear up now that the mercury was removed. Completely unexpected and over the top!!! I wholeheatedly recommend Dr. Wright and his wife Debbie to my family and friends.
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