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Businiess name:
Dents Unlimited
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Review by:
citysearch c.
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Review content:
After the big September hail storm hit, my insurance agent recommended Dents Unlimited, for quality, professionalism and quick turn-around. He was absolutely correct! They did a wonderful job on my vehicle and left quite an impression. Everyone in the office is so friendly. And, on numerous occasions, I heard men in the shop singing....yes, SINGING! I thought, "WOW! The employees are even happy here!" Happiness in the job....creates perfection in the work!!! Time passed and I started to hear a clatter in my door. Not sure if it was something that had worked it's way loose after the dent repair, I called and asked if it was something they had tinkered with during the dent repair so I called and was advised to bring my car in for a check. Turns out, this wasn't something they had needed to remove or replace during the hail repair but they were more than willing to remove the panel and discover the problem. Turns out it was a blown speaker. When I was notified of the issue, I was never pressured, or bullied into doing something about it. I was simply asked if it was something I wanted to take care of given options. When my answer was "not yet", they just put the panel back on and sent me on my way. Forward to the February snow storm. I had needed new tires since fall but was putting it off until I could afford it. Once I was able, I began making some calls. Of course, DUL was on my call list and I was so impressed by the treatment I received, their fair pricing and absolute willingness to work with me, it was no contest! I have not seen, heard, spoken with or met one person in this company that leaves me on edge or questioning the validity of mechanical diagnosis. All females know the fear of having to get your car worked on. You tend to feel like most places see you coming and all they can see is dollar signs floating above your made up hair and manicured nails. Not these guys! I'm not talked down to or made to feel like they know what's best for me. I've always felt like whatever was going to happen to my car was my idea. It's very nice to be treated as though I actually have some sense and I'm not just a "ditsy female" to pull one over on. I look forward to having and maintaining a good relationship with DUL for years to come! Thank you for a job well done!!!!!
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