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Businiess name:
Northside Auto & Truck
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Review by:
citysearch c.
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Review content:
I cannot believe you are asking for feedback after the last visit! I have always brought my car to you for everything and trusted that you had my best interest in mind, but not anymore!
The last thing you fixed was my transmission and you could have said something then, but instead you gladly took my $559. A couple months later, my car is back. Now you decide to tell me it is not worth fixing, but first you decide you need to run a test to confirm that and charge me for that test without telling me, the owner, before you spend my money! $40 may only be half hour if your precious time, but I had to work 6 hours to earn that!! So next time you decide to unnecessarily spend someone else's money, you should really think about if it's worth losing their business over. Then when I say to you, what happened to free estimates? You say well my guys don't work for free and free estimate means me calling and saying my car needs this and you tell me estimate of the cost. Ok so if I knew my car would cost more to fix than what it's worth or if i knew what was wrong with it, WHY in the hell would I bring it to you or authorize a $40 test to confirm it??????
I hope that $40 was worth it because you lost my business, my boyfriend's business, and all the referrals we would have sent in the future! Between the two of us we have spent close to a couple thousand dollars there. We always told our friends about you guys and how happy we were with your service. Not to mention that my boyfriend works in a garage that is off I-75 and only does oil changes and tires. He used to send people to you all the time for problems they couldn't fix, but not anymore!! So again I say enjoy that $40!!!!!
Next time someone brings you a car be sure to give the owner a courtesy call before you spend their money!
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