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Businiess name:
Visionworks
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Review by:
Kim N.
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Review content:
I had an eye prescription in my purse and as I was in the Rogue Valley Mall walking past Bionyon's I noticed the sign outside the door advertising their eyeglass specials. It was a Sunday and the exam office was closed, but there were three or four staff members available to help customers. I was just browsing at the different eye frames and decided to try some on. There was a continuous stream of customers coming in and out for help and still one of the staff kept taking time out to answer my questions and supply me with much needed help picking out frames. My prescription is strong and bifocals, and while I thought I might like rimless frames she pointed out that they would not help in hiding the thickness of the lenses as would other frames. She said and helped my pick out frames as I kept trying on pair after pair. I ended up purchasing my eyeglasses here. They had many designer frames sitting on tables situated down the middle of the store....and many others lined up against the walls. They can have some glasses ready in an hour....but my prescription was such that it needed to be ordered and would arrive in about 10 days. The selling point for me was the customer service. They also offer a cleaning solution in a small spray bottle, cleaning cloth and larger bottle of the solution to replace in the small spray bottle. When the large bottle runs out.....you can bring it in and they will refill it for you no charge for life.
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