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Businiess name:
El Camino Mongolian Bbq
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Review by:
citysearch c.
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Review content:
Sad Experience\r
\r
Starting out... I've been frequenting this Restaurant for over 10 years and never had a bad experience until last night..\r
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The food is good, but in the pursuit of efficiency, they have sacrificed a key rule in the Restaurant business. \r
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""Courtesy to customers"". - Yes, Friday night is a busy night, but nothing \r
excuses one from being courteous to your customers.\r
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Recent policy changes have dictated that everyone in a party must be present before seating. If not, you go sit in a small corner and are not even allowed to stand in the lobby. I witnessed another customer get totally ignored and her presence not even acknowledged. My treatment was even worse, as I was insulted. And this is for a loyal customer of 10 years, who has spent thousands of dollars there over that time. \r
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We have had many family events at this restaurant and quite often have introduced new people to the place. In fact, I had invited some people to join us there. \r
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When my guests arrived, we left to go to another restaurant down the street, where we spent well over $150 for dinner and drinks for 4. BTW: Service was wonderful at that place.\r
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So, I for one will stop introducing people to this place and personally will NEVER go to this place again.\r
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FInally, I just wonder if the owner ever acknowledged that poor woman waiting in the lobby to get in.\r
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