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Businiess name:
Minsky's Pizza
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Review by:
citysearch c.
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Review content:
I usually love Minsky's. But after today I will not go back to this Minsky's again. We were sat in the back part of the restaurant and at first our service was great, but as the meal went on so did the service. My pizza came with the garlic cheese toast, which my waiter didn't put in until right before our meals came out. After our meal we asked for two boxes and he came back and put the boxes on the table. We had watched him box up their pizza and when we asked why not ours he replied well you're pizza is messier being a tostada pizza and all...well what?!?!? If it's messier shouldn't you be helping us? And then we waited for fifteen minutes after our meal for the bill. The bill was incorrect so someone else in our party went to speak to the manager and to make sure our bill was rung up correctly. While he was gone speaking to the manager I overheard the waiter bad mouth him to another waitress, while we were still sitting at the table. After awhile the manager came in and took our pizzas and told us to leave and I asked him if he was the manager, because I wanted to make him aware of the waiter bad talking someone in front of the other people in the party. He said yes he was but he didn't want to hear what I had to say, in fact even told me he didn't care and wouldn't listen to anything I had to say because of the other complaint. I looked at him and went I haven't said a word to you and you won't even let me speak that is not ok. The manager never apologized to me and just told me he was done with the conversation. I'm not confrontational, but I have never been treated like this at a restaurant. I just wanted to make him aware of his server bad talking someone in front of the rest of the party and he kept telling me he was done with the conversation before I could say anything. But after being treated like this by the manager I understand why the employee was the way he was. Maybe a course in customer service would serve him well.
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