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Businiess name:
Top Tech Automotive
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Review by:
citysearch c.
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Review content:
Horrible, and I am really angry. I went in to this place a little over a week ago because I had a bad coolant leak. I am a 22-yr-old female college student, and don't know anything about cars. I also just moved to Billings a few months ago, and saw ads for this place and went to their website and read all the nice reviews. When I got there, they took a look at my car and said it would be about $1,000 dollars to fix... I was shocked at first because I didn't think it would be that much! I told them that friction had caused the front of my car to catch on fire about a month previously and a bunch of work had been done on my car AFTER they had taken a look at my car. They told me that my water pump was the source of the leak and my timing belt was saturated with coolant and needed to be replaced. I called my father and told him about what they said, and he talked to them and they sounded nervous and unsure of what they originally told me after I had told them my car was recently worked on. My dad told me they might be trying to rip me off. I told him they were really nice and didn't think they would do that to me. I always try to see the good in people.
Well, I told my coworker, and he said his friend was a mechanic and they would take a look for me. They called me back and said that it was my throttle body intake hose and for me to take a look. They opened the hood, and the first thing I noticed was the hose they were talking about was completely disconnected. It was REALLY OBVIOUS WHAT WAS WRONG WITH IT. They told me there was no way they wouldn't have noticed that, even I NOTICED IT, and it was a cheap and easy fix... so they were probably trying to get more money out of me by telling me it was my water pump. My water pump was old, but it would be quite awhile until it needed to be replaced. It cost us $15 dollars to buy a new hose. My car has been working amazing since. I am very angry. I have heard of auto mechanics taking advantage of women because they don't know anything about cars. I want to believe they just couldn't figure out the problem... but there is NO WAY they didn't know it was that hose. I may have just gotten the sleezy mechanic out of their staff, and maybe the rest of the staff their are honest people... but I am NEVER going there again. Also, every time a friend of mine tells me there is something wrong with their car I am going to recommend that they don't go to this place and tell them my story. Again, I am really really angry. The difference between $15 and $1000 dollars doesn't lie.
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