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Businiess name:
Freeman Hyundai
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Review by:
citysearch c.
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Review content:
I can't speak about the sales department but if you have business with the parts or service department I would advise you to take your business elsewhere. Both departments are utterly incompetent. \r
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I called the service department to make an appointment in response to a recall notice. I was called back a week later when the part came in as they didn't have it on hand. So I took time off to have the repairs made only to be told after 45 minutes in the waiting area that they were ""sorry"" they didn't have the right part and that I would have to make another appointment and come back at another time. After a waste of my time and gas, problem solved. Seems I'm a glutton for punishment though. The sun visor on my car broke so I went to the parts department for a replacement. They got the vin number off my car and looked up the part on their computer but still managed to sell me the wrong part and to add insult to injury, refused to return or exchange the new unused part accompanied by the original receipt a few days later. Reason given, ""You don't have the plastic bag that it came in"" (a bag exactly like a newspaper comes in). So now I'm stuck with a 100 dollar sun visor I can't use because it doesn't fit my car due to their incompetence and unwillingness to correct their mistake.\r
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Needless to say, I will never be doing business with them again.
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