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Businiess name:
Grease Monkey
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Review by:
citysearch c.
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Review content:
I have been using this center for over 15 years servicing six of my cars. They have been nothing but professional and courteous. Both Pat and his manager Randy are local guys who both went to North High and are extremely active in the community. I know both of them from church, little league, and the YMCA. It’s nice doing business with people you know personally and whom you can trust implicitly.\r
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When servicing my vehicles I noticed they take pride in doing what is only necessary to keep my vehicles running properly. It’s no wonder they have won so many awards for customer service by their company. I understand that they are among the top five Grease Monkey stores in the entire country! I guess you don’t achieve that distinction unless doing something right.\r
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I work for a large corporation who does an inordinate amount of training for customer service. I didn’t realize how good Pat and Randy’s reputation was until I was in one of my companies training sessions. The trainer specifically mentioned Pat and Randy and their Grease Monkey center as an example of what true “excellent customer service” in our community. He recommended that we visited their Grease Monkey as part of his customer service lesson. \r
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I send my own wife and kids there to have their car serviced there, so why would I go anywhere else? I highly recommend this center for any car service!\r
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