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Businiess name:
Karl Malone Toyota
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Review by:
citysearch c.
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Review content:
If I can give ZERO stars I would, this was probably the worst car buying experience I ever had. So I was getting quotes from multiple toyota dealerships then, STEVE ANDAS (Internet Sales Manager @ Karl Malone) called me and gave me what seemed to be the best deal compared to all other dealerships. He told me a price 'out of the door' and then asked me to drive down to Draper. I of course asked him to valid his quote in written (do this or else they will pull out a switcharoo on you) which he refused back and forth, then finally at my insistence I got him commit his quote on written. Everything seem fine we agree on the price, all I had to do is go down to the dealership and pick it up with the written on paper (email), half way (20 min drive) to the place STEVE ANDAS called me and said 'Oh, guess what? My manager can't approve the price I gave you in written'. Really, I should sue you and your dealership for false advertisement and bad customer service. Get a life and stop wasting buyers time. Moral of the story: DO NOT BUY FROM THEM, NOT EVEN IF YOU GET A WRITTEN QUOTE. LIKELY THEY WILL WASTE YOUR TIME DRIVING DOWN AND FOOL YOU.
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