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Businiess name:
GemVie MediSpa
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Review by:
citysearch c.
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Review content:
I never write reviews on here, actually this may be my very first so, so that should be an indicator of how bad my experience was at Gemvie Medispa. I've been getting facials for 17 years now, so I know. I went with someone else who had a great experience. If you do choose to go here- whatever you do- do not get your facial done with Rebecca! She was so amateur, I could have done a better job with zero training and a blind fold. I noticed immediately that she sounded congested, like she had a cold. Never a good thing when she was going to be near my face for the next hr. She then proceeded to clean and massage my skin but I did not once feel any sort of moisturizer on my face. It felt like she used a toner and was massaging my face, which was really just pushing and pulling my skin around. She talked to me the entire time which I found completely distracting. When it came time for steaming my face, she only steamed my face for 10 minutes (it should be 20) and she was there the entire time. What was worse, is she had a egg timer on ticking in my ear. After the steam was done was when it became unbearable and why I am begging anyone who reads this to avoid Rebecca like the plague. She proceeded to extract with such force around my nose that at one point I almost thought she was going to either dislocate it or break it. I am very used to extractions (especially around my nose) and so trust me when I say this was done in a unprofessional and dangerous way. I literally could not breath she had pushed down on my nose so hard. She also said you're nose is all red around here- which is weird. My nose was not red when I walked in. My nose is still sore, hrs having received my facial. After the traumatic extraction portion of the facial, she offered me a few mask options by reading off a bunch of names on jars but not explaining their benefits. She then proceeded to use the technique that a esthetician uses to apply and massage moisturizer to a face with the mud mask. After applying the mask she finally left for 10 minutes. Upon her return, she just sat there in silence and from what I could feel, hear and sense- was blowing on my face to dry off the mask. Gross! And she was congested. Double gross! As I read this, I can't even believe I silently sat there, but I think I was in too much trauma and shock to react like I normally would have. So once she felt the mask was sufficiently dry she proceeds to clean my skin with a freezing cold towel which was hard and borderline painful. I also believe this was the towel which she used at the beginning of my facial. It was hot then, it was ice cold now. At this point, I just wanted her to get away from my face. Once she was done, I expected she would leave so I could get dressed in privacy. Instead she stood there and was staring at me. At this point I knew she either had done some serious damage to my face (she looked scared) or wanted to watch me get dressed. This was the first time I had a facial in a room with no mirrors, so I used to compact to find out that she had pushed down on my nose so hard she broke capillaries and cause the side of my nose to be bruised and purple. I was so stunned that I just wanted to get out of there but when my friend who was with me saw me she knew something was wrong with me and noticed that I was purple. When she started to ask what happened I tried to brush it off to just get out and Rebecca had the gaul to say that my nose had been that red to begin with. I think I would know if my nose were red. Then the owner came around the desk insisting to look at my skin. When she went to touch my face with her unwashed hands was when I had had enough and told her not to come near me. If you still plan to go there and get a facial with Rebecca don't say you weren't warned
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