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Businiess name:
Toyota Direct
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Review by:
citysearch c.
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Review content:
Where to start...\r
*the sales person was very nice and until it got to finances, everything was great\r
* we were charged the wrong price for the car during the financial portion\r
* we notified toyota direct of the mistake and we were not given the WRITTEN QUOTE for the car, instead they only gave us the emailed quote (which was $1000 more)*\r
* this was a lease, so they charged us more on the fee percentage when we came in to resign the paperwork, and after 1 hour of us asking and the finance manager changing subjects, finally admitted to knowingly lying to us....all the while have an ethical association on his desk!!! \r
\r
Overall this was the worst experience of any kind of purchase. I have owned 5 new cars, 2 homes, and many other items and never before have so many people been so full of...... \r
Lastly, they had the gaul to email and call me about purchasing a new vehicle for myself....the ONLY reason I gave them a 1 star is because 0 and minus stars aren't an option.\r
Pros: lots of cars, hybrids
Cons: lying, refusing to agree to a written quote from their sales person, adding fees after agreements
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