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Businiess name:
Panda Express
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Review by:
citysearch c.
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Review content:
NEVER AGAIN!!! Kylie took my order for 2 medium pizzas, a large salad and 2 liter at 6:35 pm. That came out to $43.00! She told me it would be 30 - 40 minutes for delivery. At 7:35 I called back and Kylie answered the phone again, but obviously didnt remember taking my order. Then some young man got on the phone and kept asking me when I made my ""delivery?"" It was very frustrating speaking to him. When I asked to speak to a manger the young man said one second and then after a brief hold he came back on the phone again. I was completely surprised that I was still speaking to him. He said that they had no record of my order and asked if I would like to make a new one. Frustrated to say the least that they not only lost my order (it's a pizza place people, the first thing you have to do is write down the order!), but also refused to let me speak to management. The food is good, but the price is outrageous and the service is poor. I feel sick that it is the only pizza place that delivers in the area. Last time I called for pizza they told me it would be at least an hour and a half to an hour and forty five minutes. I guess when you have a monopoly you don't care about your customers. This long time customer has had it.
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