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Businiess name:
Southgate
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Review by:
citysearch c.
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Review content:
CON:\r
-lack of parking\r
-sketchy tenants\r
-pool is frequently closed\r
-rude staff\r
-car got broken into while living here\r
-high price\r
-broken basketball goal\r
-unprofessional\r
-frequent maintenance issues with appliances\r
-general feeling of not being safe after dark as walking to and from car due to frequent occasions of men hanging around parking lot at all hours of the night\r
-horrible fitness center, old treadmill and ancient eliptical\r
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PRO:\r
-great size of rooms\r
-nice pool when it is actually open and staffed with a lifeguard\r
-close to several stores and restaurants\r
-fast response to maintenance requests\r
-updated feel to apartments\r
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On the outside this place looks amazing. Once you sign the lease it is an entirely different story. We chose these apartments because she liked the pool, tennis court, and size of rooms in apartments. We rented a 2 bedroom 2 bathroom for one year. Over the course of the summer the pool was FREQUENTLY closed due to poor staffing of lifeguards. When a lifeguard would not show up the management closed the pool for the entire day, even if it was on a weekend. When paying such a high price ($950 monthly) you are paying for amenities, like the pool. So, for it to be closed so often it was very disappointing and felt like a rip off. Also, staff was very unprofessional. They have loud inappropriate conversations and ignore residents until they are finished talking, then they rudely act as if you are bothering them. We moved out because we got married and when we did move out it was an ordeal. We payed a $300 non-refundable deposit at move in. We are both professionals who take very good care of our things, don't party, and are did not put up many decorations. Therefore, there were no holes in the walls or other property damage and we did a thorough clean at move out. The day we did the move-out walk through they told us they would probably charge us an additional $100 cleaning fee for slightly excessive stove cleaning and one shower that ""didn't meet their standards"". At the time we were willing to accept that. Two weeks later we got a move out bill of $300! They sited costs of ""excessive cleaning of cabinets"" at $25 PER CABINET and excessive cleaning of stove $75. We were never told this would be an issue at move out and were unjustly crooked out of our money.This is all in addition to the fact that the tenant population got gradually worse as the days went on. There were people always hanging around cars late at night, which eventually led to my friends car being broken into, and cars that drive around the parking lots at all hours of the night playing very loud music. This is no place for children or anyone of any class. My advise is to keep looking, you pay an excessive amount of money to live here and ultimately it is not worth the high cost. If you enjoy a pool that is closed 25% of the time, loud residents, feeling unsafe as you are going to your car after dark, and terribly customer service then this is the apartment complex for you.\r
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