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Businiess name:
Spa Sydell
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Review by:
citysearch c.
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Review content:
Very poor experience at this location. We had 2 gift certificates with well over the amount needed for 2 massages (the massages are pleasant at best, nothing worth what they are charging) yet the female at the checkout was LOUDLY exclaiming that i owed X amount. l said there's a mistake, l don't owe anything. After a few minutes of this she finally got the info from downstairs that we were covered, she never uttered ""sorry"" or anything, l looked around and got a few items to get rid of the rest of the credit and THEN she starts spouting off some lines like a robot about me buying a package. l was so disgusted that l would NOT ever go back to that location. l emailed Spa Sydell the next day about how unprofessionally that was treated by miss thing wearing her ""spoiled"" charm necklace, they never even responded. l would say only go here if it is a gift cert situation, do not pay for anything. Even then they try to limit the times you can use certain certificates. This was last winter before Christmas when they were pimping their pomegranate facial, l won't get a facial there , did that once and was told that l had a LOT of hair on my lip as the lady smeared the exfolliant IN my mouth-and l was spitting for about an hour afterwards-Gwinnett Mall area location. Be careful, these people are generally unprofessional.
Pros: Hours
Cons: Rude statt
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