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Businiess name:
Action Plumbing, Heating, Air And Electric
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Review by:
citysearch c.
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Review content:
DO NOT USE ACTION PLUMBING! Backed up sewer line on a Sunday: charged $700 to clean out. Plumber left crap and other material from sewer line flung throughout walk-in closet, on walls, covering closet door and doorframe, all over carpet, on a body pillow, and boxes (we had just moved in the day before). Machine he used also gouged 2 grooves in our new wood trim on stairs as he dragged it up and down (he refused my husband's assistance). We didn't find all this for a week, since we couldn't go downstairs during cleanup (flood was on other side of basement - no where near sewer cleanout stub). When I finally talked with customer service rep he told me I should have called them, cause they have a service that would have cleaned up. He took no reponsibility for the plumber's lack of professionalism or the fact it shouldn't have happened in the first place. When I asked why the plumber hadn't asked us to move things or take the time to cover things with plastic, he avoided the question and repeated that I should have called and blamed me for waiting so long to contact them. Then he wanted to know if we wanted to cancel our free service agreement.....classless!
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