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Businiess name:
General Utilities
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Review by:
citysearch c.
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Review content:
I have been with this company since they bought out Benit. They have done the same thing with the pricing as these other people have complained about. No one will address me on the phone. I get a blow off every time I call and am told the ""Price negotiating Dept. will contact me."" I have called everyday for three days and I get the same line. I used to call every May to lock in my price with the previous company so I continued to do that for a few years because everytime I called no one seemed to know what they were doing. Then I was told I didn't need to do that as they always give their long term customers the best price. Are they kidding me ...I just got a delivery @ 365.9 a gal.!!! Now I can't get anyone to talk to me. I bet if I claimed to be a new person looking to sign up they would talk to me. I do not like their business practices. I find them shady and they do not handle problems on the phone. I even had trouble months ago getting an appointment for the burner cleaning. It seems they just pass the buck on the phone. I get a different story from everyone I talk to no matter what or why I call. Stay away and save yourself time, money and aggravation because this company serverly lackes business integrity. I oonly put one star because this wouldn't publish without a rating...I would give them a big fat ZERO.
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