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Businiess name:
Wilson Dodge Nissan
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Review by:
citysearch c.
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Review content:
Brought vehicle in for cold start hesitation. Was told the mass airflow sensor (MAF) had failed, despite the SES light not being on. Was informed that my ""aftermarket"" air filters were to blame.
A few hundred dollars, a MAF, a new overpriced NISSAN air filter and a day later, I start the car and wouldn't you know it, it's still hesitating.
Another day off from work (no loaner vehicle, of course) and I'm told my 100k mi spark plugs must be replaced (at 69k mind you). So, 6 new ($90) spark plugs $100 something in labor and a day later, I start the car and wouldn't you know it, it's still not fixed. I called back and was told bring it in and we'll keep troubleshooting. No credit for any labor, or parts from the previous failed repairs and not so much as an apology or explanation. In fact, the young lady started to give me a bit of an attitude for even inquiring. To add insult to injury, I had asked them to keep the old parts for me and was told they never received a request and therefore didn't keep them.
Remarkably, after about 2-3 weeks, as the weather warmed, it went away on it's own and cost me not a penny more.
Needless to say, I'll never go there again, and would strongly discourage anyone else from going there as well.
Pros: Saturday Service
Cons: Poor quality, customer service and technical ability
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