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Businiess name:
Society Hill Veterinary Hospital
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Review by:
citysearch c.
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Review content:
i have had my 5 month old boston terrier back and forth to this vet numerous times. something always goes wrong. like when we needed an ointment for mange, the vet said they didn't have it in, they would order it and call us when it was in. 5 days later my husband calls up and asks if it is in yet and the receptionist says ""oh, didn't you order it?"". ""no, you were supposed to"" he replies. she said she knew nothing about this. she then saud she would order it. 3 days later my husband calls back and it hasn't been ordered. he spoke to a really nice guy who ordered it on the spot and it came in the next day.\r
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then there was the time when i was called to confirm the appointment for the next day. i confirmed it, all was well. about 2 hours later we had to call and cancel said appointment. my husband called and said someone had comfirmed it with me. they said ""no-one called your wife"". eh? so he says we need to cancel the appointment anyway. she couldn't find the appointment. she tried the pups name, my name, his name nothing. checked the time. ""found it, he's coming in for boarding"". ""no, just a check up"" my husband replies. the woman then says ""if i see the appointment i'll believe it"". \r
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it gets worse.\r
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puppy has loose stools, is losing weight. vet prescribes hills w/d and tylan powder. 5 days later he is better but still losing weight. a new friend who is a vet tech elswhere tells husband that hills w/d is for OBESE dogs. i do my research and see that the hills website says w/d is not for puppies and not for underweight dogs. within 2 minutes i myself find a more appropriate prescription food for him. next day we go to the vets. vet can't see us, too busy. vet tech tries to answer our questions. one of which is ""why did the vet prescribe w/d"". tech says ""only the vet can answer that"". ""can we talk to the vet?"" ""no, the vet is too busy"".\r
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most of the staff are friendly but i don't trust them to get it right, we changed vets
Pros: friendly vet
Cons: awful incompetant treatment
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