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Businiess name:
Shadyside Smiles: Rabij-Schmeler Christina DDS
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Review by:
citysearch c.
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Review content:
Fraudulent billing practices Her office manager/insurance billing person is extremely rude and dishonest. She made me pay for my service up-front, claiming my insurance ""probably"" wouldn't cover it, because white fillings are ""cosmetic"". She said she would file with the insurance anyway. Turns out she never filed the claim, even though she told them that she did, when the insurance company did a follow-up on my behalf. She made up a story about how it would be *insurance fraud* to file a claim because my insurance company paid a percent of the a cheaper service, which was amalgam fillings. She also refused to send me a billing summary that I could send to my insurance, nor would she give me the practice's tax ID so that I could submit the claim myself. After I told my insurance company all this information, they were so shocked at the office manager's behavior that they helped me out and I mangaged to get reimbursed through them. Definitely *not* recommended.
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